Managed Services

Tailor-made, simplified IT solutions for your growing business

At Simpatico Systems, LLC., our job is to protect your business so you can reach your goals, right now and as you expand in the future. Our Managed Services solve computer problems while they’re small, easy to fix, and before they cause costly downtime. We offer fixed-price IT that lowers your technology’s long-term cost.

Simpatico Systems offers three levels of service designed to meet your business’s level of operations. Whether you need our "Simpatico Systems Silver” package to support your employees’ day-to-day tasks or a comprehensive suite of technology solutions to grow your company, we have the ideal solution for you.

Your goal is to grow your business and ours is to ensure your technology works for you, not against you.

Simpatico Systems Silver

Reactive Support Services

  • Antivirus and antispyware updates
  • Remote support
  • Emergency support
  • Available features
    • Managed firewall
    • Burglar alarm monitoring

Simpatico Systems Gold

Proactive Support Services:

  • Includes Simpatico Systems Silver
  • Monitoring for unusual user activity
  • Workplace and file system security
  • Performance monitoring
  • Connectivity management
  • Firewall checks

Simpatico Systems Platinum

Tech Consulting & Strategy:

  • Includes Simpatico Systems Silver and Gold
  • Technology Maturity Index (copyright pending)
  • Quarterly business reviews
  • Security maintenance updates
  • Remote and on-site support services
  • Scheduled after-hours server maintenance
  • Infrastructure documentation and diagrams
  • Account and user management
  • Barracuda spam filter
  • Available features:
    • Managed firewall
    • Burglar alarm monitoring
    • Computer hardware
    • Desk phones