A helping hand, just when you need it
Thanks to modern day technology, most IT problems can be proactively maintained so that problems can be fixed before they even happen. However, even state-of-the-art technology can have an off day. From our many years of experience in IT support, we recognize the importance of having a backup solution to ensure your business network is always available.
Our reactive support allows us to fix problems after they occur if it should ever come to that. It provides you with reassurance and confidence that if you do happen to suffer from an IT problem our helpdesk and onsite engineers are on call and able to help 24/7.
You only need to make one call to our helpdesk and you will be appointed a single contact who will oversee the resolution of your problem. Initially, we will attempt to rectify the problem over the phone. If this is not possible an engineer will visit your place of business and resolve the problem onsite.
In a nutshell, we're here to back you up if something goes wrong.